Responsible Gambling

Drakaris Casino exists to entertain, not to create financial pressure or harm. Gambling should always be a form of leisure — something you choose to do with money you can afford to lose, within time and spending limits you set for yourself. This page outlines the tools available to help you stay in control, how to recognize the warning signs of problem gambling, and where to find independent support in Canada if you need it.

Our Commitment

We are committed to:

• Providing clear, accurate information about the odds, wagering requirements, and terms attached to every game and bonus
• Giving every player access to account controls that limit deposits, losses, and session time
• Preventing access to minors and verifying player age and identity before withdrawals are processed
• Offering self-exclusion tools for players who need a break, temporary or permanent
• Training our support team to recognize signs of distress and respond with information rather than pressure to continue playing
• Never targeting marketing at self-excluded players or anyone who has indicated they are struggling with gambling

Tools to Help You Stay in Control

Deposit limits

Set a daily, weekly, or monthly cap on how much you can deposit into your account. Once reached, further deposits are automatically blocked until the limit period resets. Limits can be lowered at any time with immediate effect; increases typically take effect after a short cooling-off period.

Loss limits

Cap the amount you're willing to lose over a defined period, independent of how much you deposit.

Session time reminders

Set alerts that notify you after a chosen amount of time playing, so a session doesn't run longer than intended.

Reality checks

Periodic pop-up reminders showing your current session length and net win/loss, so you always know where you stand without having to check manually.

Cool-off periods

Temporarily suspend your account for a set period (for example, 24 hours, 7 days, or 30 days). During a cool-off, you will not be able to log in, and marketing communications will be paused.

Self-exclusion

Close your account for an extended period (typically 6 months, 1 year, or permanently). Self-exclusion cannot be reversed early by simply requesting it back — this is intentional, to make the tool meaningful. Contact to begin the self-exclusion process.

To activate any of these tools, visit your Account Settings page or contact our support team, available 24/7 at .

Recognizing the Warning Signs

Problem gambling can develop gradually. Consider reaching out for support if you notice yourself:

• Spending more money or time gambling than you intended
• Chasing losses with the goal of "winning it back"
• Borrowing money, missing bill payments, or hiding gambling activity from family or friends
• Feeling anxious, irritable, or preoccupied with gambling when you're not playing
• Neglecting work, relationships, or responsibilities because of gambling
• Feeling unable to stop or cut back despite wanting to

None of these signs mean something is "wrong with you" — they mean it may be time to use one of the tools above, or talk to someone independent of Drakaris who can help.

Support Resources in Canada

The following organizations are independent of Drakaris Casino and offer confidential support, regardless of where you play:

• Responsible Gambling Council (RGC) — national resources, self-assessment tools, and information on provincial support programs: responsiblegambling.org
• ConnexOntario — free, confidential 24/7 helpline and online chat for Ontario residents: 1-866-531-2600, connexontario.ca
• Gamblers Anonymous Canada — peer support meetings across provinces: gamblersanonymous.org
• Centre for Addiction and Mental Health (CAMH) — information and treatment referrals: camh.ca
• Your provincial gambling helpline — most provinces operate a dedicated problem gambling helpline and self-exclusion program through the provincial gaming regulator (e.g., BCLC, AGCO, Loto-Québec, AGLC); check your provincial regulator's website for the number and self-exclusion process specific to your region

For Family and Friends

If you're concerned about someone else's gambling, you're not powerless and you don't have to manage it alone. The Responsible Gambling Council and CAMH both offer guidance specifically for friends and family members supporting someone with a gambling problem, including how to start a conversation without judgment.

Underage Gambling

Drakaris Casino only accepts registrations from individuals who have reached the legal gambling age in their province or territory (18 or 19+, depending on jurisdiction). Identity verification is required before any withdrawal is processed. If you believe a minor has access to a Drakaris account, contact us immediately at so the account can be suspended.

A Final Note

Winning back a loss, chasing a bonus deadline, or feeling like "one more deposit" will change the outcome are common thought patterns — and they're exactly the moments the tools on this page are built for. Setting a limit before you start playing, not after a loss, is the single most effective way to keep gambling as entertainment rather than a source of stress.

If gambling has stopped being fun, that's the signal to pause — not to play through it.

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